Which is harder? Becoming a world class golfer or building a multimillion dollar company. Watch golfing legend and entrepreneur Greg Norman talk about the hardest part about managing a company. Can you spell HR?
Business is easy, human resources is tough.
Over a period of time, I’ve seen good people in, I’ve seen great people in and I have great people with me now, but I’ve also seen a lot of sea anchors.
If you don’t have people to drink the Kool-Aid with you, about your dreams and your vision, about where you want to go and how you want to build your company, then they’re going to be a laggard. They’ll be a sea anchor because they’re only there for a salary. They’re not there to really grow and build the company.
The hard part is identifying somebody who’s worked with you for a long time and who is not drinking the Kool-Aid, who don’t feel like they’re accountable for some of their actions they do within the company. Accountability is really important.
So, human resources can even make or break you.
When I called all my executives together a couple years ago, I take them out to my ranch in Colorado to do an executive retreat for 3 days. I took about maybe 4, 5, 6 weeks to prepare for this. I gave them a 12 year horizon, I gave them a 200 year horizon.
If they don’t buy into the long term vision and believe that what I can do with the brand and build this brand beyond my death, then don’t be with me because your responsibility is drink that Kool-Aid, believe in the vision that I can take this company in a certain direction and then you have the responsibility of keep perpetuating that. Keep pushing it and keep pushing it and then you may have the next generation of their son or daughter might say, “Great. I’m going to work for who my dad or my mother worked for.”
It becomes a generational thing. I picked 200 years. What’s a generation? Approximately 20 years, so 10 generations, so that’s how I looked at it.